Contact information
Contact Information
quantra — quantra.shop Last updated: October 22, 2026
We are here to help with orders, shipping, returns, refunds, and any other questions about your shopping experience at quantra.
Store Details
- Store Name: quantra
- Website: quantra.shop
- Customer Service Email:
- Business Address: 117 Brunswick St, Wichita, KS 67212, United States
Customer Service Hours
- Monday – Friday: 9:00 AM – 6:00 PM (Central Time, USA)
- Saturday – Sunday: Email support only; replies are sent on the next business day.
Response Time
We answer every email within 24 hours on business days. During holidays or promotional events it may take slightly longer, but no message goes unanswered.
How to Reach Us Faster
When you email us, please include:
- Your order number;
- The email address used at checkout;
- A short description of your question (photos help with damaged or wrong items).
With your order number ready, most issues — tracking numbers, address changes, cancellations, returns, and refunds — can be resolved in a single email.
Thank you for shopping with quantra!